Ufuq Data Platform Launched by Ministry of Hajj & Umrah

The Ministry of Hajj and Umrah has launched Ufuq, a new digital platform designed to help government agencies access and analyse data to improve services for Hajj and Umrah pilgrims. The platform was unveiled during the sixth Hajj and Umrah Conference and Exhibition in Jeddah by Minister of Hajj and Umrah Dr. Tawfiq Al Rabiah, who also chairs the Pilgrim Experience Program Committee.

Developed under the Pilgrim Experience Program, Ufuq brings together more than 100 annual reports covering the Hajj and Umrah sector, alongside over 15 information dashboards that allow government agencies to access performance indicators and support operational planning.

More than 55 government entities are expected to benefit from the platform, which aims to improve coordination and knowledge-sharing between organisations responsible for pilgrim services. Ufuq also provides access to more than 15 high-value datasets through Saudi Arabia's national open data platform, making sector information more widely available.

The launch forms part of the Pilgrim Experience Program, established in 2019 under Saudi Vision 2030 to improve the religious, cultural and logistical experience of visitors to Makkah and Madinah.